DELIVERY TERMS

You will become our costumer after your order is completed and we do our best to satisfy you.
 
DELIVERY TERMS
 
  • If the items are sent to the costumer address we will charge the costumer delivery and packaging Slovak republic: 8,80 Eur, for bigger items 14 Eur, European Union 14 Eur.
  • The delivery fee can be adjusted by the distance of the country the goods are dispatched to.
  • The delivery fee outside of the Czech and Slovak republic will be calculated by the weigh and the delivery place. The total amount in an order will be confirmed via email by our staff. Then we ask to settle the amount to our bank account. Once we receive the money the order will be sent to the delivery address and you will be informed when the order's been dispatched.
  • If we have the items in stock, we will send them to the costumer address at latest 2 working days after we received the payment.
  • All the items we send by Czech post (unless provided otherwise) you are to be received within 5 working days depending of the country od destination.
  • If the items are not in stock, we will inform the costumer immediately by e-mail or phone.
  • The packages will be sent by shipping company PPL or Czech post.
PERSONAL COLLECTION
 
Once you confirm your order by e-mail or phone , opening hours are 9:00-16:00 at :
Zenone, s.r.o.
Cejl 72
602 00 Brno
tel/fax.: +420 541249116
e-mail: info@gazella.cz , info@zenone.cz